Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out a contact form, request an estimate, or call us, you may provide:

• Your name
• Phone number
• Email address
• Home or project address
• A description of the project you have in mind

We only collect what you choose to share with us. You are never required to provide personal information to browse this website.

Information collected automatically

When you visit victorvillesunrooms.com, our website and hosting infrastructure may automatically collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• The website that referred you here
• Date and time of your visit

This information is collected through standard server logs and third-party analytics tools. It does not identify you personally on its own.

2. Cookies and Tracking Technologies

Our website may use cookies - small text files stored in your browser - to help the site function properly and to understand how visitors use it. Cookies may be set by us or by third-party services we use, such as Google Analytics.

You can control or disable cookies through your browser settings at any time. Disabling cookies may limit some features of the site, but it will not prevent you from viewing our content or contacting us.

We do not use cookies to track you across other websites or to serve you targeted advertisements on other platforms.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate request or inquiry
• Schedule a site visit or phone consultation
• Send you a written project estimate
• Follow up about a project in progress
• Communicate about scheduling, permits, or project details

We use automatically collected data to understand how people find and use our website so we can improve it. We do not use this data to contact you directly.

4. How We Share Your Information

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

We may share information with:

• Service providers - such as the form platform we use to receive contact submissions, or our email provider. These vendors are only given access to the information needed to perform their specific service and are not permitted to use it for other purposes.
• Legal obligations - if we are required to disclose information by law, court order, or government authority, we will comply with those requirements.

5. Data Retention

We keep your contact information for as long as it is relevant to your project or our business relationship. If you received an estimate but did not hire us, we typically retain your information for no longer than 2 years unless you ask us to delete it sooner.

If you were a client, we retain project records, permits, and related correspondence for at least 7 years, as required by California contractor regulations.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request a copy of the information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your information, subject to our legal obligations
• Opt out of any marketing communications we send

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information, so the opt-out right does not apply here.

7. Security

We take reasonable steps to protect your information from unauthorized access, including using secure form providers and encrypted email where possible. No method of transmission over the internet is completely secure, but we handle your information with care and limit who has access to it.

8. Third-Party Links

Our website may contain links to other websites, such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We recommend reading their privacy policies before submitting any information to them.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically if you interact with our website regularly.

11. Contact Us About Privacy

If you have questions about this policy or would like to exercise any of your rights regarding your personal information, please contact us: